Product Quality Guarantee

Because we want to ensure client satisfaction, we at Sovereign Haven guarantee product quality.

Every item is covered by a manufacturer's warranty; for particular information, please contact the manufacturer.

What happens if my item is broken?
When your item(s) come, please check the packaging. If you see any damage, even if it's just to the box, you should indicate it when you sign for delivery. Note "suspect damage" on the delivery receipt if you are unable to open the package during delivery but believe there may be damage. Please email pictures to support@sovereignhaven.com if any of your items come damaged, and we will handle a replacement or refund right away (typically within one business day).